We are here for you.
Customer Care: care@discovertald.com
Call/Text: (404) 919-1929
CONTACT
SHIPPING
TALD currently ships within the United States using USPS, UPS and FedEx. For international shipping requests, please call us or contact care@discovertald.com.
Ready To Ship items will be shipped within two (2) business days.
Made To Order items will be shipped following the suggested lead time on respective product pages, which is generally between two and four weeks from time of order placement.
Need something sooner? Please contact care@discovertald.com.
RETURNS
If you are not entirely satisfied with your purchase, we’re here to help.
TALD accepts returns on products for a refund, minus the cost of return shipping, within 15 days of delivery. Orders past 15 days will not be accepted.
- All products must be in their original packaging and not used or damaged to be accepted for return. You must ensure that the item is adequately packaged and, at your option and cost, insured. We are not liable for damage caused by inadequate packaging by you or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for refund.
- Please note that made to order products, exclusive collaboration pieces, monogrammed/personalized pieces, furniture and gift cards are not eligible for returns. Orders with a manufacturer's warranty are nonrefundable.
- The following brands do not accept returns: Kate Kilmurray, Hanna Dausch, Maria Enomoto, MONDAYS, D-HAENE, Modern Blocks, DAUGHTERS, Maison N.H Paris, Jan Schachter, Lanko Miyazaki, Style Union Home, Lee Middleman.
- To get your return label, please reach out to care@discovertald.com. We will personally assist you.
- If an item arrives damaged, please send us an email including photos.
If you have questions regarding any of the above statements, please reach out to care@discovertald.com.
CUSTOM ORDERS
If something catches your eye and you'd like to request a variation, please reach out to us at care@discovertald.com and we will do our best in cooperation with our brand partners to accommodate you.
BUSINESS INQUIRIES
Please fill in the below form or send a note to care@discovertald.com.